Please read these terms carefully:
1.1. THESE TERMS
1.1.1. What these terms cover. These are the terms and conditions (“Terms”) on which I will supply products to you, whether these are goods, services or digital content.
1.1.2. Why you should read them. Please read these Terms carefully before you join the membership programme. These terms tell you who I am, how I will provide products to you, how you and I may change or end the contract, what to do if there is a problem and other important information.
1.2. Terms of engagement
1.2.1. You are engaging me as a Nutritionist and Naturopath to provide the Services to you on these Terms.
1.2.2. The membership will commence on the date you join by purchasing online and will continue until you decide to terminate. You will have 14 calendar days’ notice from point of sale to withdraw (“Withdrawal Period”) from these Services and terminate the Terms subject to the provisions below.
1.2.3. Once the membership period has commenced, you will be billed each month for the monthly membership fee. It is your responsibility to cancel your membership before the next payment is automatically taken, no refunds will be given outside of the “withdrawal period”.
1.2.4. Neither I nor Bonnetone Services Limited (trading as The Eczema Expert) shall be liable for any changes in health or financial status which affect your ability to continue with membership.
1.2.5. You may cancel your membership at any time, this is not a long term contract.
1.2.6. On cancelling prior to 3 months consecutive membership you will be removed from The membership area, meaning you will not have access to the content already viewed nor the content not already seen.
1.3. Membership, Engagement and Participation
1.3.1. I shall provide you with access to:
• My Secret Facebook Group - Eczema Evolution with Rebecca Bonneteau N.D.
• My eczema evolution programme – delivered via an online portal
• Group Q&A sessions – delivered via an online video call software
• My mindset programme – delivered via an online portal
1.3.2. The membership programme content will be drip fed and revealed to you over a 12 week period.
1.3.3. It is your responsibility to organise a Facebook account to access the Secret Facebook group. The content posted in this group will not be posted elsewhere.
1.3.4. Q&A sessions will be provided via online video call software. Links will be provided for you to join the calls. It is your responsibility to ensure your software allows you to join the calls.
1.3.5. Dates and times of Q&A sessions are provided in the Facebook Group. Dates and times are subject to change, any changes will be announced in the facebook group.
1.3.6. You are responsible for diarising and attending the calls.
1.3.7. You must take responsibility to interact and ask questions on the calls for your support.
1.3.8. We do not take responsibility for lack of results due to poor interaction in the group and poor attendance on calls.
1.3.9. Each week you can submit up to 5 questions, the form can be found in the membership area. Forms submitted by midnight on Saturday will be included in the Q&A session the following week. Any submission after this time will be included in the week after.
1.3.10. Questions must be submitted via the form and not directly to Rebecca, this is to ensure that all questions are answered for the benefit of the community.
1.3.11. Any supplement or dietary suggestions made in the programme are undertaken at your own risk. While every effort is made to ensure the information is safe, certain suggestions may pose a risk to those with allergies or sensitivities. Exercise caution when trying anything new, patch testing topical products and using small doses of suggested supplements is advisable.
1.4. My Duties
1.4.1. I shall provide the Services with due care, skill and ability.
1.4.2. Other than as set out in clause 1.3.1 above, all warranties and representations are excluded to the fullest extent permitted by law. Due to the nature of my work, I do not guarantee any particular results.
1.4.3. If for any reason I am unable to provide the Services at the agreed time, for example due to ill health, I will provide you with as much notice as possible and I shall offer an alternative as appropriate.
1.4.4. Where necessary I will suggest a 1-2-1 to those with complex cases. There is a charge for this service and it is up to the individual if they proceed. Neither I nor Bonnetone Services Limited (trading as The Eczema Expert) take responsibility for clients not following up for extra support.
1.5. Confidential information
1.5.1. I acknowledge that in the course of providing the Services I will have access to Confidential Information relating to you and your affairs and I agree not to (except in the proper course of my duties) use or disclose to any third party any Confidential Information. This restriction does not apply to:
1.5.1.1. any use or disclosure authorised by you or required by law;
1.5.1.2. any use or disclosure which I in my absolute discretion consider necessary or advisable in order to prevent illegal acts or harm to you or to others; or
1.5.1.3. any information which is already in, or comes into, the public domain otherwise than through my unauthorised disclosure.
1.5.2. You agree to keep all information discussed in the group sessions strictly confidential and you agree that any remedy for a breach of confidentiality may extend beyond damages to injunctive relief.
1.5.3. The company privacy policy can be viewed https://www.eczemaexpert.co.uk/privacy-policy
1.6. Data protection and Intellectual Property
1.6.1. You acknowledge and agree that your personal data will be processed by and on behalf of me as part of me providing you with the Services.
1.6.2. I am the owner or the licensee of all Intellectual Property Rights and all other rights in the materials and content that I use within the group and membership and nothing in this agreement or otherwise shall transfer the ownership of the Intellectual Property Rights in such material or content to you or to any other person.
1.6.3. You may not at any time copy, reproduce, publish in any form, share, sell, dispose of or otherwise make available to a third party in any way any of the content or materials that I use in the group or membership area.
1.6.4. The content included in membership is for you and your immediate family. Immediate family means parents, grandparents and children.
1.6.5. You may not without my prior written consent make any audio or visual recordings of all or any part of our video calls.
1.7. Termination
1.7.1. Either of us may terminate the membership if the other is in material breach of any of these Terms.
1.7.2. If the membership is cancelled due to a material breach on your side, no refund will be made.
1.7.3. If the membership is cancelled due to a material breach by “The Eczema Expert” a refund of the previous months membership fee may be given depending on the breach.
1.7.4. If termination occurs prior to 3 months membership access to the Eczema Evolution Programme will be revoked. This means that your access to the online portal will be removed and you will not have access to the content you had nor any future content.
1.7.5. On termination of membership access to the secret Facebook group will be revoked. If you have been a member for more than 3 months you will however be moved across to another secret Facebook group for Graduates of the Eczema Evolution Programme for continued support.
1.7.6. Except as provided for herein no refunds are given for early termination.
1.7.7. Termination of the Contract shall not affect any rights, remedies, obligations and liabilities of either of us as at the date of termination, including the right to claim in respect of any breach of the Contract which existed at or before the date of termination.
1.8. Status
1.8.1. The relationship between us will be that of independent contractor and nothing in these Terms shall render me your employee, worker, agent or partner.
1.9. Limitation on Liability
1.9.1. Nothing in this clause shall limit my liability for death or personal injury caused by my negligence or for my fraud or fraudulent misrepresentation or for any matter for which liability cannot legally be excluded or limited.
1.9.2. I shall not be liable for any change in health status and consequences thereof in this membership period.
1.9.3. My total liability under any law or in relation to the performance (or contemplated performance) of the Contract shall in all circumstances be limited to the total price paid by you for the Services.
1.9.4. . If I am prevented from or delayed in performing my obligations by your act or omission or by any circumstance outside of my control, I shall not be in breach of the Contract or liable to you for any costs, charges or losses sustained or incurred by you that arise directly or indirectly from such prevention or delay.
1.9.5. The provisions of this clause 9 shall survive termination of the Contract.
1.10. Entire agreement and previous contracts
1.10.1. These Terms constitute the entire agreement and understanding between us and supersede any previous arrangement, understanding or agreement between us relating to the provision of the Services.
1.10.2. In entering into the Contract you have not relied on anything said by any person (including any third party) relating to the provision of the Services.
1.10.3. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
1.11. Variation
1.11.1. We may vary these Terms at any time as we deem fit. We shall where possible provide you with advance notice of such variation.
1.12. Third party rights
1.12.1. A person who is not a party to the Contract shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.
1.13. Governing law and jurisdiction
1.13.1. The Contract and any dispute or claim arising out of the Contract shall be governed by and construed in accordance with English law.
1.13.2. We each irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Contract.
